Do not make a payment without getting in touch with us first. First of all, we have to check availability for your preferred dates and give you all the information. Once everything is settled, we will give you the information to secure the booking and how to pay the deposit.
Easy-peasy!
1- As we said before, get in touch with us so that we can make sure that there is availability and you can get a quotation. You have an inquiry form tag in all the routes.
2-Let us know all your queries and doubts and we will answer pleasantly.
3- If you decide to take the holiday, you need to secure the booking by paying a 25% deposit by credit card through our website or by bank transfer.
4-Once you have paid the deposit, we will make all the arrangements for you (book hotels and services and send you documentation by post).
5-We will get in touch for the final payment one month before arrival.
6-Now it is time for you to be a part of our ant’s nest and have an unforgettable holiday.
Sure, any day of the week is good for us but do not forget to get in touch with us so that we can check availability on your preferred dates.
Time of cancelation before start of holiday: Cancellation charge (per person and as a % of the total booking price):
Notice of cancellation must be received in writing. Cancellation charges are as follows:
One month or more → Administration expenses 90 €
14 to 29 days → Loss of deposit
One week to 13 days → 50% of total amount
48 hours. before arrival to 6 days → 70%
Within the last 48 hours → 100%
Of course, if you have to modify your booking, change the dates, etc. We will do our best to attend your request.
However, we do reserve the right to charge a modification fee of 60€ and you will have to pay for any additional expenses that are incurred as a result (e.g. cancellation fees payable to hotels and other suppliers).
After the pandemic crisis, many people prefer to book a couple of months in advance, just in case. This might be a good idea but you take the risk of not finding availability, depending on the season and the route.
Anyway, this is up to you. If you are clear enough that you want to take one of our holidays, the sooner the better, so that you can avoid the inconvenience of not finding availability.
Someone of the staff will be waiting for you at the reception of the hotel to hand over you the bikes the morning of your first cycling day at 9:30. If you prefer to settle a diferent time, just let us know and we will try to help.
The bike mechanic will adjust the bikes and solve all your possible doubts or queries.
Sure, we will provide you GPS Tracks and detailed information to upload the tracks in your mobile phone or GPS device. You can also hire a GPS device per group for 30€.
Of course. We will be taking care of you during your holidays. We have an emergency phone number where you can get in touch with us in case of any trouble. We will do our best to help you with any difficulty you may have.
We will provide you with: Helmet (we recommend to bring your own one), a rear pannier and map holder per person and pump, lock, multi-tool, spare inner tubes, tire levers and patches for every two people.
Indeed you can. In this case, let us know and we will provide you with all the information on how to get to Spain by train.
Spain is a very rich country in terms of gastronomy. There are several dishes made with vegetables and legumes. However, sometimes it is quite difficult to get a vegan or vegetarian menu. In any case, there are an increasing number of vegans and vegetarians so that restaurants and hotels are changing their minds and more and more restaurants offer vegetarian alternatives.
If you are vegetarian, vegan or have any other diet requirement, just let us know and we will arrange everything, in case you have booked half board with us. Otherwise, you will find options in most of the restaurants.
